Completed -
The scheduled maintenance has been completed.
Apr 22, 16:00 UTC
Update -
Hardware has been added and we are currently monitoring before completely removing the old parts, no services should be affected.
Apr 22, 14:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 12:00 UTC
Scheduled -
We will be undergoing regular maintenance to swap hardware on our primary backend services cluster. This will affect the performance of all services and might cause intermittent unavailability of the Cfx.re platform. Keymaster and our Policy service have an increased risk during this period.
Resolved -
This incident has been resolved.
Apr 17, 02:05 UTC
Monitoring -
All our services are now back online and working as expected. We will continue to monitor our infrastructure in the coming hours.
Apr 17, 01:46 UTC
Update -
Services are now being restored, our apologies for the inconvenience. You may still experience issues on some services for the next hour.
Apr 17, 01:27 UTC
Identified -
We are still actively working on restoring our services.
Apr 17, 00:25 UTC
Investigating -
One of our cluster node is experiencing issues, we are working on it.
Apr 16, 23:29 UTC
Resolved -
Our services are fully operational again. Thanks for your patience. :)
Apr 16, 21:17 UTC
Update -
A fix has been rolled out and our services are now processing traffic again. Some users may still experience issues for the time being.
Apr 16, 20:34 UTC
Identified -
One of our in-memory database is experiencing issues and we are actively working on a fix.
Apr 16, 20:23 UTC
Resolved -
This incident has been resolved.
Apr 15, 21:15 UTC
Monitoring -
We have resumed traffic to the forums and related services and are now monitoring. Some performance issues still have to be expected.
Apr 15, 20:27 UTC
Identified -
We have identified the root-cause of the issue and are working on a fix. Keymaster and our forums are affected, as well as our identity provider service for Tebex, ZAP-Hosting and txAdmin.
Apr 15, 19:58 UTC
Investigating -
We're aware of Keymaster being unreachable and are investigating.
Apr 15, 19:23 UTC